Words Are Swords Publishing offers full refunds for unopened packages only. If you received your package and changed you mind, simply mail it back for a full refund. Refunds are issued to the original payment method used to purchase the order and can take 3-5 business days depending on your bank. Words Are Swords Publishing does not accept returns of any opened packages under any circumstance in order to ensure the safety of our customers.
If you would like to exchange your order for one of our other products, simply mail your unopened products back to use and send us a message asking to let us know that you would prefer an exchange and we will add store credit to your account.
We approve refunds on a case-by-case basis. In most cases, a store credit equal to the amount your order will be issued to your Words Are Swords Publishing account.
Words Are Swords Publishing Return Address:
ATTN: Return Order S4W 18087 Conestoga ln Chino Hills, CA 91709
For further inquiries about refunds, returns & exchanges, please use the form provided below for a response within 24 hours.
[contact-form-7 id=”301″ title=”Returns Refunds & Exchanges”]